Privacy policy

Privacy Policy

Last Updated: March 6, 2025

At Nymeraawear, your privacy is a top priority. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or use our website nymeraa.com (the "Site") or when you interact with us regarding the services we offer (collectively, the "Services").

By accessing or using our Services, you agree to the collection, use, and disclosure of your personal information as described in this Privacy Policy. If you disagree with any part of this policy, please refrain from using our Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any revisions will be posted on this page, and the date of the last update will be indicated at the top of the page. If we make significant changes, we will notify you through an announcement on the Site or via email, as appropriate.

Collection of Personal Information

In accordance with Canadian privacy laws, we collect personal information that is necessary for the provision of our Services. The types of personal information we collect may include:

1. Information You Provide Directly

  • Personal Identification Information: Name, address, phone number, and email.
  • Order Information: Details of your purchases, including billing and shipping addresses, payment details, and transaction history.
  • Account Information: Username, password, and any other information you provide when creating an account.
  • Customer Support Information: Information you provide during customer support interactions, such as inquiries or requests.

2. Information Collected Automatically

We may automatically collect information through cookies, web beacons, and other tracking technologies. This may include:

  • Device Information: Your IP address, browser type, operating system, and device information.
  • Usage Information: Data about how you interact with the Site, including pages viewed and time spent on the Site.

How We Use Your Personal Information

We use your personal information for the following purposes:

  • To Provide Services: To process and fulfill orders, process payments, provide customer support, and communicate with you regarding your transactions.
  • For Marketing and Promotional Purposes: To send you promotional emails, newsletters, and offers based on your preferences.
  • To Improve Services: To enhance user experience, conduct customer satisfaction surveys, and analyze Site performance.
  • For Legal Compliance: To comply with applicable laws, regulations, and legal obligations, including fraud prevention and security measures.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on the Site. Cookies allow us to remember your preferences and understand how you use our services, which helps us improve your experience.

You can control cookie settings through your browser settings, but disabling cookies may affect your ability to use certain features on the Site.

How We Disclose Your Personal Information

We may disclose your personal information to third parties in the following circumstances:

  • Service Providers: To vendors, payment processors, shipping partners, and other service providers who help us operate our business and deliver Services to you.
  • Legal Obligations: If required by law, we may disclose your personal information to comply with legal processes, respond to governmental requests, or protect the rights, property, or safety of Nymeraawear, our users, or others.

We ensure that third parties with whom we share your personal information comply with privacy and data protection laws in Canada.

Children’s Privacy

The Site is not intended for use by children, and we do not knowingly collect personal information from individuals under the age of 13. If we become aware that a child under the age of 13 has provided personal information, we will take steps to delete that information as required by law.

Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no security system is completely infallible, and we cannot guarantee the absolute security of your information.

Retention of Personal Information

We retain your personal information only for as long as it is necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

Your Privacy Rights in Canada

Under Canadian law, you have the following rights regarding your personal information:

  • Access: You can request access to the personal information we hold about you.
  • Correction: You may request that we correct any inaccuracies in your personal information.
  • Deletion: You can request that we delete your personal information, subject to certain legal exceptions.
  • Withdraw Consent: You may withdraw your consent to our collection, use, and disclosure of your personal information, subject to legal obligations.

To exercise any of these rights, please contact us using the contact details below.

Contact Us

If you have any questions about this Privacy Policy or wish to exercise any of your rights under Canadian privacy laws, please contact us:

This Privacy Policy is designed to comply with PIPEDA (Personal Information Protection and Electronic Documents Act), ensuring that your personal information is handled responsibly and in accordance with Canadian privacy laws.