Shipping policy

Shipping Policy

At Nymeraa, we aim to provide the best experience for our customers. Please review the shipping policy below to understand how we handle shipping and returns:

Shipping Costs for Returns

The customer is responsible for paying the shipping costs associated with returning a product. Shipping costs are non-refundable.

Return Processing

Once we receive your return, we will review it to ensure it meets the criteria outlined in our Return Policy. We will notify you once your return has been processed, and we will inform you whether or not your refund has been approved.

Refunds

If your return is approved, the amount will be automatically refunded to your original payment method within 10 business days. Please note that it may take some time for your bank or credit card company to process and post the refund.

If more than 15 business days have passed since we approved your return and you have not received your refund, please contact us via email at support@nymeraa.com.

Delivery Time and Shipping Fees

For domestic and international orders, the shipping time and fees depend on the destination and chosen shipping method. Once your order is shipped, we will provide tracking information for your convenience.